Have a question about your Nationwide® retirement account? You can contact us in a number of ways.
We're available to help. Meet your local Retirement Specialist (PDF).
Call Nationwide during extended business hours at 1-888-292-1401:
- 5 am – 8 pm Phoenix time (mid-March through mid-November)
- 6 am – 9 pm Phoenix time (mid-November through mid-March)
Note: Effective February 18th, 2020 the local Nationwide office will be located at 3300 N. Central Avenue, Suite 600
Email us at: NRSFORU@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.
You can fax documents and questions to us at 1-877-677-4329.
If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.
Keep in mind that information provided by registered representatives is for informational purposes only.